The most common structured form of ‘Alternative Dispute Resolution’ process is mediation. This fast developing and highly successful process is now found in many aspects of our lives. Public and private institutions regularly use the process.

Much of the legislation that impacts on our day-to-day lives in the areas of Employment, Family, Resource Management, Tenancy and Housing to name a few all include mediation processes as part of their operations. Many contracts and agreements now routinely include dispute resolution provisions that prescribe ‘mediation’ as the dispute resolution process of choice.

What is mediation? In general terms, mediation is a process where a ‘neutral’ third party assists those ‘in dispute’ to come to a resolution of their differences. It is a voluntary (normally), confidential, efficient, flexible, speedy and relatively inexpensive process that requires and enables people to both listen and to have their say through a structured process moderated by the mediator.

The mediator does not make or impose any decision, nor are the parties compelled to reach agreement. Perhaps remarkably, given these facts, anecdotal and other evidence suggests that mediation has a very high success rate (in the range of 85% to 90%) of resolving disputes.

We provide the services of skilled, trained and experienced mediators who can help you resolve your own problems through a proven process that leads to sensible and workable solutions that enable you to get on with your business and/or your life.