Arbitration is a dispute resolution process in which a neutral professional person listens to all parties to a dispute and makes a binding (generally) decision on the matter. It has similar characteristics to a court hearing in that it is a formal process and can make findings as to matters of fact and also decide questions of law. The arbitrator will often have specific expertise in the area under review, and follows similar processes to those of a judge.

In New Zealand the process is governed by its own legislation, the Arbitration Act 1996. It is usually but not always used for resolving commercial disputes. Arbitration decisions are usually binding and enforceable.

Arbitration is frequently faster and less expensive that legal proceedings and parties do not require legal representation, although lawyers are often instructed to represent parties.

An arbitrator can seek expert opinion to assist in technically difficult matters.
Most arbitrators have legal and other specialised training and experience. We can provide skilled arbitrators to adjudicate your dispute.